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Allied Desk Group Inc.
Allied Desk Group Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information
you share with us. This Privacy Statement describes how we collect, use, store, and protect your information in
compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA),
the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), and other relevant
U.S. federal and state privacy laws.
01
Information We Collect
We may collect the following personal information from you:
- Full Name
- Email Address
- Phone Number
- If applicable for specific client projects, we may also collect Protected Health Information (PHI) in accordance with HIPAA.
- If applicable for specific client projects, we may also collect Protected Health Information (PHI) in accordance with HIPAA.
02
How We Collect Information
We may collect your personal information through the following channels:
- When you submit inquiries via our website
- During phone calls with our representatives
- Through text messages sent to our company numbers
- Through email communications
- This information is collected solely to provide general customer support and conduct legitimate business transactions.
03
Your personal information is collected solely for the purposes of:
Our team meticulously crafts a stress-free schedule, ensuring every aspect of your agency-consulting project falls into place seamlessly.
- Conducting legitimate business transactions
- Delivering contracted services
- Communicating with you regarding services, inquiries, or updates
- Providing general customer support
- Complying with legal or regulatory requirements
- We do not sell or rent personal information.
04
Sharing of Customer Information
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other
categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
05
Messaging Terms and Condition
You agree to receive text messages from Allied Desk Group Inc. sent from +1 (207) 888-1781, +1 (407) 434-0014, or
+1 (907) 302-6022. Message frequency varies and may include messages related to general customer support.
Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for Support.
06
Data Storage and Access
All collected information is stored securely and accessible only to authorized personnel. We use encryption and other
industry-standard safeguards.
07
Confidentiality and NDA
If a partnership is established, both parties will execute a Non-Disclosure Agreement (NDA) ensuring all information
remains confidential unless written consent is provided.
08
HIPAA Compliance (Where Applicable)
If we handle PHI, we comply with HIPAA’s Privacy, Security, and Breach Notification Rules
09
CCPA Rights (California Residents)
You have the right to know, delete, and request a copy of your personal information. We do not sell personal data.
10
GDPR Rights (EU Clients)
You have the right to access, correct, delete, and restrict the processing of your data, as well as request portability
11
Data Retention and Disposal
We retain data only as long as necessary and securely delete it when no longer needed.
12
Security Measures
We use encryption, multi-factor authentication, and regular security audits.
13
Opt-Out Rights
If you wish to opt-out from receiving messages from Allied Desk Group Inc., please contact us via the provided phone numbers or email address.
14
Policy Updates
We may update this statement periodically and post the revised version on our website.
Contact Information
Allied Desk Group Inc.
38 ²nd floor, Tirona St.,corner I. Mangubat St., Brgy Zone 4, Dasmariñas City, Cavite
Philippines 4114
Email: [email protected]
Phone: +1 (207) 888-1781 | +1 (407) 434-0014 | +1 (907) 302-6022
What services do you offer?
We provide a range of virtual staffing services including virtual assistance, customer service support, administrative functions, project management, and more, tailored to meet client needs.
How can I get in touch with support?
You can reach our customer service team through our contact page, where you can fill out a form or find our email and phone number for direct inquiries. We aim to respond promptly to all requests.
What is your work-from-home policy?
Our company operates entirely remotely, allowing staff and service providers to work from home. This setup promotes flexibility and efficiency, ensuring that our team can effectively coordinate with clients from anywhere in the world.
Are your services available worldwide?
Yes, we offer our virtual staffing services to clients globally. Our team is equipped to handle various time zones and cultural nuances, ensuring seamless communication and support for all clients.
What qualifications do your staff have?
Our team consists of highly qualified professionals, each holding at least a Bachelor’s degree. We prioritize hiring individuals with relevant experience in virtual assistance, customer service, and project management to ensure top-notch service.